From the Financial Times March 3rd/4th 2012
For David Alexander, a professor and specialist in disaster management who has tracked the case of the Costa Concordia, the captain appears to have succumbed to “normalcy bias”, where disbelief and overconfidence obscure realities too horrible to contemplate. “He wanted to believe things were not as bad as they looked, minimising problems and stalling decisions, while giving or receiving information. And then the command structure simply collapsed,” the professor says.
“On the rocks – a fateful night for the Costa Concordia” by Guy Dinmore [With hyperlinks by Dwight]
While checking to see if I’d published this one before, I stumbled across a rather excellent post I had forgotten.